The Guide-ID system is brilliant, it’s easy to use, reliable and our guests find it easy to use. The triggers are in a cave which is at a constant 98% humidity and they haven’t broken down; they work every time!

The feedback from our guests has been great since we installed the system. From the start the support that we have had has been good and even now we are up and running the Guide-ID team are on hand to help us keep our system functioning well. The analytics gives us a great insight into our guest behaviour, footfall, dwell times and more recently it’s giving us our guest feedback.

-  Leon Troake, Operations Manager, Cheddar Gorge & Caves

We have a popular docent tour program with only one or two tours each day. We felt it was important to share that same information with all of the visitors that walked through our doors. This audio guide has been essential for the understanding of the underlying story of this national treasure. Guide-ID has provided the perfect solution for us and we now are able to fully share the history and beauty of this sacred space.

- Donna Stenwall, Tour Coordinator, Trinity Church Boston

In 2015 we start working with Guide-ID’s Podcatcher. We are very pleased and even more important, our visitors are very happy with the audio tour! The players are small but robust and very simple to use, perfect for the indoors and outdoors. Just as simple to use is the data reporting system and content management system. This feature makes content control easy. The audio tour is available in 11 languages. We wanted to offer in-depth information with an easy device without distracting the visitors; the Podcatcher does all that!

- Vera Carasso - Director Museum Affairs - The National Maritime Museum

Our guests love our new Podcatchers and the Guide-ID team provided a smooth, successful launch of the new equipment. Besides being simple and fun to use they are just the right size and weight for spending 3-4 hours walking around an aircraft carrier! We are excited about the data collection and reporting capabilities of the Guide-ID system and look forward to utilizing all the technical functionality of the small but mighty Podcatcher to further enhance our guest experience.

-  Mark Berlin, Director of Operations, USS Midway

The audio tour is very well received over here! We are very pleased but even more important our visitors are very happy with your audio tour. Starting from today, June 11th 2015, we are fully working with the audio tour on our boat. Within the organization everybody is getting very easily used to the system... And everybody is very positive!

- Lisette Zijp, Curator, presentation and education

We wanted to have a script with characters who interactive with each other and the visitors during the tour. We have achieved exactly this and are really happy with our tour. We use the Podcatcher as our handsets to offer the tour.

- David Penberthy, Head of Interpretation CADW

We wanted something to offer in-depth information on our artworks and displayed objects. The main criteria was that the system had to be simple and not distract visitors. Since the launch we have developed many different tours because the process of creating a new tour is quick, easy and does not need a large budget.

- Herman Tibosch, Education Coordinator